Building strong partnerships
We collaborate closely with you to understand your unique needs and goals
We are new company less than one year of user experience
Our global footprint with local impact is infused with unwavering commitment to our people and clients VasumathaBPO is a truly global Business Process Outsourcing (BPO), Business Process Management (BPM), and Digital Customer Xperience (CX), service delivery firm. We provide end-to-end Customer Life Cycle management and advanced data-driven digital solutions. Customer experience is at the forefront of our interventions, ensuring we retain, up-sell, increase average revenue per customer and grow your client base. We are resolute in delivering a flawless customer experience at a much-reduced cost. We build value across all channels and leverage every customer touch-point to retain, grow and facilitate customer loyalty to your brand by reimagining what looks great.
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Recruiting top talent
We hire passionate and skilled individuals who are extensively trained to represent your brand professionally
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Investing in technology
We utilize cutting-edge technology to ensure efficient operations and real-time performance tracking
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Delivering measurable results
We track key metrics and provide ongoing reporting to demonstrate the positive impact of our services
Feature
Our Features
Language Combinations
Our call center works with the view to cross language barriers and provide the best possible solution to the clients.Outsourced Data Analytics
Outsource the data analytics part to us and get the best data analytics services at the best prices in the market.Email Support Outsourcing
Email support services are that it is an easy way to engage with consumers despite being less expensive than others.Contact Center Outsourcing
In simple words, call center outsourcing entails hiring a team of agents to work for you outside of your organization.
Services
Our Services
01
Language Combinations
Our call center works with the view to cross language barriers and provide the best possible solution to the clients.
02
Outsourced Data Analytics
Outsource the data analytics part to us and get the best data analytics services at the best prices in the market.
03
Email Support Outsourcing
Email support services are that it is an easy way to engage with consumers despite being less expensive than others.
Counters
More than 10,000 customers trusted me
5,700
Happy Customer
500
Project Complete
1,250
Cups Of Coffee
How Our Work
We prepare your projects in 3 stages
01
Thinking
02
Research
03
Design
Why Choose Us:
Your Trusted BPO Call Center Partner
In today's competitive business landscape, delivering exceptional customer service is no longer a luxury, it's a necessity. But managing an in-house call center can be expensive and time-consuming. That's where we come in.
Cost-Effectiveness
99.9
Industry Expertise
99.9
Works
Our Works
Dou you need a new project ?
FAQ
Frequently Asked
Frequently Asked
Questions
A BPO (Business Process Outsourcing) Call Center is a facility that handles customer service calls, technical support inquiries, or sales outreach on behalf of other businesses.
BPO Call Centers offer a wide range of services, including: * Inbound customer service: Answering questions, resolving complaints, and providing general support. * Outbound sales: Generating leads, setting appointments, and closing deals. * Technical support: Troubleshooting technical issues and guiding customers through product use.
BPO Call Centers offer several benefits, including: * Competitive salary and benefits packages. * Opportunities for career growth and development. * A fast-paced and dynamic work environment. * Flexible work schedules (may vary by company).
Qualifications can vary depending on the specific role, but generally include: * Excellent communication and interpersonal skills. * The ability to work independently and as part of a team. * Strong computer literacy. * A positive and professional attitude.
The interview process typically involves an initial phone screening, followed by one or more in-person interviews. You may also be required to take a skills assessment test.
Blog
Our Blog
Customer Focus
We'll explore the art of building rapport, exceeding expectations, and leaving a lasting positive impact on every customer interaction.
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Industry Insights
Stay ahead of the curve with discussions on the latest trends in BPO services, communication technologies, and best practices
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Life at a BPO
Hear firsthand experiences from our amazing team members. They'll share their career journeys, challenges overcome, and the rewards of working in a fast-paced and dynamic environment.
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